Privacy Policy

Introduction

Pallet Partners of America (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Information You Voluntarily Provide

When you submit a Contact Us or Request a Quote form, we may collect:

Name
Company name
Email address
Telephone number
Information about your project or inquiry
Any additional information you choose to provide

Providing this information is voluntary; however, it may be necessary for us to respond to your request.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type and version
Device information
Pages visited
Date and time of your visit
Referring website
General geographic location (city or region)
Website usage statistics

This information helps us improve our website and better understand how visitors use it.

How We Use Your Information

We use the information we collect to:

Respond to inquiries and quote requests
Communicate with you regarding our products and services
Improve our website and user experience
Monitor website performance and traffic
Protect the security and integrity of our website
Comply with legal obligations

We do not sell your personal information.

Google Analytics

Our website uses Google Analytics to help us understand how visitors use our website. Google Analytics collects information such as pages viewed, time spent on the website, browser type, and general location. This information is aggregated and does not personally identify individual visitors.

Google may use cookies and similar technologies to collect this information.

You can learn more about how Google collects and processes data by visiting Google’s Privacy Policy.

You may also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies are small text files stored on your device that help websites function properly and remember certain information.

The cookies used on this website generally fall into the following categories:

Necessary Cookies

These cookies are required for the operation of the WordPress website and cannot be disabled. They enable basic website functionality and security features.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website through Google Analytics. This information is used only to improve our website and services.

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Contact Forms

When you submit information through one of our contact or quote request forms, we use that information solely to respond to your inquiry, prepare a quotation, or provide information about our products and services. The website includes contact and quote request forms that collect information such as your name, email address, phone number, and project details.

We do not use this information for unsolicited marketing or sell it to third parties.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers that help us operate our website or business, including:

Website hosting providers
Google Analytics
Website maintenance providers

These providers only receive the information necessary to perform their services and are expected to protect your information appropriately.

We may also disclose information if required by law or to protect our legal rights.

Data Security

We take reasonable administrative, technical, and physical measures to help protect the information you provide against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as necessary to:

Respond to your inquiry
Provide requested services
Maintain business records
Comply with applicable legal obligations

When information is no longer needed, it is securely deleted or anonymized where appropriate.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information, where permitted by law
Object to certain processing activities

To exercise any of these rights, please contact us using the information below.

Children’s Privacy

This website is intended for business use and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or website functionality. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Pallet Partners of America
2604 N. Chapel Hill Road
Johnsburg, IL 60051

Phone: (815) 403-2094

Email: sales@thepalletpartners.com

Last updated: July 13, 2026